Privacy Policy (UK GDPR Compliant)
Updated: 01/04/2026

1. Who We Are
Linton Pet Shop (“we”, “us”, “our”) operates this website.
We are the data controller responsible for your personal data.
Contact Details:
 Email: info@lintonpetshop.co.uk
Address: Linton Pet Shop, 59 Market Place, Malton, North Yorkshire, YO17 7LX
Phone: +44 (0) 1653 692844

2. What Data We Collect
We may collect and process the following data:
a. Identity Data
Name
b. Contact Data
Email address
Phone number
Billing and delivery address
c. Financial Data
Payment details (processed securely via third-party providers – we do not store full card details)
d. Technical Data
IP address
Browser type and version
Device and usage data
e. Marketing Preferences
Your preferences in receiving marketing communications

3. How We Use Your Data (Legal Basis)
Under UK GDPR, we must have a lawful basis for processing your data:
Purpose Lawful Basis
Processing orders & payments Contract
Customer service & communication Contract / Legitimate Interest
Improving website & analytics Legitimate Interest
Sending marketing emails Consent
Fraud prevention & security Legitimate Interest / Legal Obligation

4. How We Share Your Data
We may share your data with:
Payment processors (Third Party)
Delivery companies (e.g. Royal Mail, couriers)
IT and website service providers
Professional advisors (legal/accounting)
Authorities where required by law
All third parties are required to respect the security of your data.

5. International Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place (such as UK-approved standard contractual clauses).

6. Data Retention
We only keep your personal data for as long as necessary:
Order data: up to 6 years (for tax/legal reasons)
Marketing data: until you withdraw consent
Account data: until account deletion

7. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate data
Erase your data (“right to be forgotten”)
Restrict processing
Data portability
Object to processing
Withdraw consent at any time (for marketing)
To exercise your rights, contact us at the details above.
You also have the right to lodge a complaint with the:
 Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk⁠

8. Cookies
We use cookies to improve your experience and analyse traffic.
Types of cookies we use:
Essential cookies (required for site function)
Analytics cookies (e.g. Google Analytics)
Marketing cookies (if applicable)
You will be asked to consent to non-essential cookies via a cookie banner.

9. Data Security
We implement appropriate technical and organisational measures to protect your data, including secure servers and encrypted transactions.

10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy policies.

11. Children’s Data
Our website is not intended for children under 13, and we do not knowingly collect their data.

12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact Us
If you have any questions about this policy or your data:
 Email: info@lintonpetshop.co.uk
 Address: Linton Pet Shop, 59 Market Place, Malton, North Yorkshire, YO17 7LX
Phone: +44 (0) 1653 692844